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chain (tensiorer?) jamming

Started by kurruptor, February 08, 2024, 01:32:14 PM

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Video attached.  In the video I'm just cranking it backwards to easily reproduce the issue.  Seems like the tensioner is jamming it somehow.  This started happening on my wife's bike a few days back after she hit a pot hole in the road.  Eventually the chain popped off.

We don't really know much about bikes, so I thought I'd reach out to here to see if this is something obvious before we took it to a shop.

It wasn't letting me attach the video for some reason, so here is a link:

Radio Runner

John Rose

Quote from: Radio Runner on February 09, 2024, 05:57:10 PM
Link says ?video not available?
??? I saw it yesterday.

It was as if the chain tensioner spring wasn't strong enough.

How is it in lower gears?
RadMini ST 2 / RadExpand 5