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022 Battery Key Replacement

Started by RABBIT, March 14, 2023, 02:30:32 PM

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RABBIT

Hello all, hope all is well. I just recently purchased a rad power bike from an independent party and they told me they don?t have their key anymore but that I can order one off line without issue. Upon doing research, I can?t find the key that fits my battery. I even ordered a universal one from eBay that does not fit. Does anyone else have this battery?

rjp

I've never seen a rad battery that looks like that one. I think you got scammed.

RABBIT

Quote from: rjp on March 14, 2023, 04:05:04 PM
I've never seen a rad battery that looks like that one. I think you got scammed.
Thanks for your response. The battery works but the lock doesn?t. Wondering if this is maybe an after market battery

crorris

#3
That looks like the older legacy Rad battery from 2017 and before.

https://radpowerbikes.pxf.io/q47RRN

The key you purchased is probably for the newer batteries. Not sure where to get an older key though other than calling/emailing Rad support.

rjp

Ah! yes never saw one of those before. My bike is a 2020

JimInPT

Rad customer service "may" be able to help you with a replacement battery, but since you're not the original owner be prepared to play 20-questions to prove to them you didn't steal it.  With the bike and/or battery serial number their records should be able to figure out which key is needed - whether they still stock them is a different question.

Good luck!
Shucks Ma'am, I'm no "Hero Member", I just like to wear this cape.

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