RadRhino 6+ no throttle or pedal assist

[niels t]

I'm reaching out regarding an issue with my RadRhino 6 Plus (EU model), which I've owned since December 2022.

Suddenly, my bike has lost all drive functionality—neither the throttle nor pedal assist is working. After some online research, I suspected the brake sensors might be the cause, so I disconnected both. Unfortunately, this didn't resolve the issue (though I'm unsure if software safety features might prevent this from working).

I did notice a broken wire underneath the crank area, which I believe is for the rear light. I repaired the cable, and the rear light is now functioning again, but the bike still has no drive. The display and lights are working without any issues.

I did read the following (second comment on this page: https://www.radowners.com/index.php?topic=9224.0). Somebody mentioned:  Also, if the headlight or taillight is connected badly, wrong, or corroded or something, the bike won't work.. Is that true? If so, maybe its possible that the cable is still broken(?)

Thank you for the help!

ps: when i get home i'll take a picture of the broken cable

[niels t]

Nevermind. It suddenly started working again. I replaced the broken wire and waited a few extra days. Last friday i tried and the bike started working again! Jeej! I will buy a new controller from Area 13, because i dont trust the controller anymore at this point.

Oh and btw, without the taillight wire the bike still works, so i call it BS.