Oh jeez who?d of thought to ask a question about faulty product bought off official site and ask a question has it happened to others on product forum. Must be a troll.. you dope!!! Iv bought a bike that doesn?t work and is sitting in my kitchen since it came as I?m waiting for a new part to come( none of which being my fault ) And they hope this will fix my issue.. they should just take the bike bike and ship a new one if it?s not in 100% working order. People here saying your trolls need to get a life 🤡

Sent the videos and pics.. their send me out a new ui display and remote to change over. The display on mine only half shows the numbers when turning on then flashes with faults. No drive to the pas motor whatsoever. Here?s hoping that?s all it is as it?s a relatively straight forward swap in and out. Although it could take up to 20days for delivery which is sad. My wife isnot too happy that the bike and box is taking up half the house ( don?t want to dispose of box unless it needs to be sent back ) I took it out for a quick 2/3 minute pedal last night and I do like the bike. Just a pain that it?s not in working order. If this fix doesn?t work they will send a new controller and will probably be another 20 days. Not really good enough to be honest

My new city5 also not working out of the box very disappointing tbh. Went through the trouble shoot and no joy. It is a fine looking bike. Pity it doesn?t work. So see what they tell me on Monday next step

Hey guys just got my bike delivered today. It?s the city 5 plus. Just assembled and it?s like 21 flashing on the centre screen, lcd doesn?t look great. Front and back light working but no power assist whatsoever. Truly disappointing out of the box problem. Anyone have this and can tell me it was a simple fix? Ps it?s the eu model. Hello from Ireland

Sound, did you use a torque wrench as suggested in the vids? Or just go by hand? Got tracking number yesterday and label created but no estimated date yet.

We?ll Lads ordered radcity 5 on the weekend and as yea know all videos online are us spec 750w. How is the eu motor to go? Have seen videos where you can override the speed limit so plan on doing that. I?m about 95kg so slightly nervous the bike will crawl. Fionn how do you find your rhino 6? Also they estimated up to 15 days shipping but haven?t got a shipping email since order confirmation