Quote from: Rad...ish on February 08, 2023, 10:42:49 AM
Any update on experience with this battery?

They agreed to send one but I'm just swamped at the moment so I couldn't accept it and commit to a video. Perhaps someone else will take the plunge.

Ah yes, thanks for the reminder. I just added it! 

I'm sure many of you received this letter from Phil Molyneux, Rad's newish CEO. Curious to hear what the general consensus is of Rad after their RadWagon troubles, lineup etc. What would you like to see from the company? Full letter below:


Dear valued Rad rider,

I?d like to take a moment to introduce myself and give you a behind-the-scenes look at some of the exciting work we?re doing to improve your experience as a member of our community.

My name is Phil Molyneux, and I?m the new CEO at Rad Power Bikes. I was born in England, reside in San Diego, and consider myself fortunate to live in an area that?s ideal for impromptu ebike rides.

Our founder, Mike Radenbaugh, brought me on board in March of 2022. As with many founders, as the company grows they value bringing on more seasoned leadership. As someone who began building racing motorcycles in their youth, I was proud to accept the torch from a like-minded, former teenage tinkerer.

I was drawn to Rad because I have a lifelong affection for developing world-class products. If you?ve ever enjoyed a Dyson appliance or a Sony Electronics item within the past few decades, for instance, there?s a good chance that I?ve had a hand in it. The opportunity to work with new products that promote sustainability sealed the deal.

Since its inception, Rad Power Bikes has set both the pace and the standard for the ebike revolution. This road hasn't always been easy and we've faced numerous challenges.

As a young company, we recognize that we have made mistakes. Now we are dedicated to learning from them.

The culmination of these efforts represents the ?New Rad,? one that combines the forward-thinking innovation of our early years with the knowledge and resources to make us more customer-focused than ever before.

This begins with a laser focus on safety and reliability. From the design phase, through component validation methods, to the ever-improving quality assurance activities within our factories, we are doubling down to ensure safer, more enjoyable rides.

In addition to improving the quality of our products, we are deeply invested in delivering a delightful customer experience, both on and off the saddle.

We acknowledge that there is still room for growth in our customer support operations and are actively working to improve them. For those who need to connect with a Rad specialist, we are continuing to explore ways we can provide more immediate help, including a new chat function that we launched in December. In addition, we will be revamping our online help center to make it easier for you to find the self-help resources you need to keep riding. As we implement these remedies throughout the year, we hope that you'll notice the difference the next time you reach out to us for assistance.

These changes will keep Rad on a more sustainable path and allow us to better address your most pressing ebike needs.

We are excited about the future of Rad and the impact we can have on the world. We couldn?t be more thrilled to be on this journey with you.

Thank you for your continued support and loyalty.

Phil Molyneux - CEO

Good question, from what I was told it's the same motor found in other models. Unfortunately, I don't know how they made it go backward. The drag seems the same as the other Rad motors unlike a direct drive motor.

No differential but the left rear wheel freewheels. Thus the drive/brake side is on the right. I've seen so many comments about lack of stability. I realize I am not the target demographic but it was way more stable than I thought it was with the caveat that it's not meant to turn at high speeds.

We did an unboxing you can check out here: https://ebikeescape.com/rad-power-bikes-radtrike-review/

Full review out within the next day or two. Let me know if anyone has questions and I'll do my best to answer them 

Here it is: https://bit.ly/3iHx4Pb

Rad just sent an email about a new model coming 12/6/22. What do you think it might be? Hard to tell by the attachment image.

I believe this price change is new on the high-step model of the RadCity: https://bit.ly/3hxm4mV

Seems like a great deal to me though this model has been around some time. It's interesting that the step-thru is not available so I wonder if the non-Plus City bikes are getting phased out of the lineup completely. Curious what others think of this deal. Using the link above for any Rad Power Bikes purchase helps support the forum (thank you!).

For those of you looking for a deal on an ebike for Black Friday here is our full list: https://ebikeescape.com/electric-bike-black-friday-sales-2022/

We are updating this list daily and this year more than ever companies are announcing sales early (excess inventory?). Any links you use within that post support Ebike Escape and the forum. Happy shopping!

Ryan

Quote from: Altema on October 17, 2022, 06:49:55 PM

Quote from: Ryan on October 17, 2022, 01:31:05 AM
Interesting, thanks for sharing. This is the first I've heard anything negative about the liners. Do you think it is due at all due to traveling at faster speeds? I'd be curious to hear what Tannus support has to say if you shared these photos.

The faster speeds do accelerate the process, but I have had two failures during RiDetroit events were the average speed is only 8mph. The response to my first flat was hostile and I was blamed for the flat, so I did not see the point in contacting anyone further regarding the 2nd flat, or the 3rd, 4th, 5th, and 6th flat. That was the final straw and I don't plan on ever using them again. I was forced to ride 20 miles at night through questionable neighborhoods, knowing a tire could go out again at any time, and it was not a pleasant experience.

Man, sorry to hear that. Thanks for sharing.

I receive tons of emails from ebike and battery manufacturers. This most recent one caught my eye as they are claiming it is a replacement battery for Rad Power Bikes that fit the same cradle. Note I have zero affiliation with the seller nor can comment at all on the quality of the packs. Simply passing along the information and photos.

From the email I received "This is our new model, same mount plate as rad power bikes. U009 48v 14.4ah LG4800mah-21700 cell 30A bms 2A charger 214USD. Lead time about 5 days. Shipping cost by air to US:85 USD including clearance, tax, 10-12days, door to door. Max specification:48v 20ah/52v 17.5ah."

Unit Pack Power (Shenzhen Unit Pack Power Technology Co)

Alibaba links from the email I received:

https://www.alibaba.com/product-detail/Free-shipping-Unitpackpower-U009-hailong-super_1600645736732.html?spm=a2747.manage.0.0.31de71d2FHqTcV

https://www.alibaba.com/product-detail/Free-shipping-Unitpackpower-U009-hailong-super_1600645797582.html?spm=a2747.manage.0.0.31de71d2FHqTcV

Can you share some photos or a video of the issue? I've been using my 1UP heavily over the last 9 months or so, lots of different ebikes all varying in weights, and no issues. How long have you owned it?

Interesting, thanks for sharing. This is the first I've heard anything negative about the liners. Do you think it is due at all due to traveling at faster speeds? I'd be curious to hear what Tannus support has to say if you shared these photos.

It seems Rad Power Bikes' Black Friday has hit early with a $499 RadMission and $1,299 RadRover 6+: https://bit.ly/3QaVFHP

The deal also includes the old RadCity models though the RadRover is a much better deal. Accessories are also 60% off. I'd imagine some people might consider the RadMission simply to have an extra battery on hand (The RadMission pack alone is $449). Remember using the link above supports Ebike Escape (thank you!) - Happy Shopping! Prices good thru 10/31. Anyone going to jump on these deals?

Ryan