I am also UK / Portugal based.
I bought my first Rad Rhino 6 Plus last year ( 2022) on the strength of all the superb reviews on YouTube. There was no suggestion RAD might even be considering leaving the EU/UK market.
I am still considering ( lets be honest : we all like a juicy discount ! ) buying another RadRhino6Plus for use in Oxford.
Obviously the main consideration would be future maintenance and repairs ( no, I can't change a tyre and have to pay someone to even assemble the bike and its panniers and so on in the first place ).
Here's the thing : I emailed an ebike store in Oxford ( part of a nationwide chain with stores in about half a dozen English cities ) to suggest to them that they might like to consider contacting RAD offering to be an official RAD depot for future imports / maintenance etc......
https://www.theelectricbikeshop.co.uk/stores/
They replied to me stating that they had ALREADY done this ~attempting to link up with RAD, and had received reply basically giving them the brush off with no explanation as to why.
I cannot see why a responsible company ( which RAD has the reputation of being, at least in the States ) would not want to ensure that loyal customers in the UK continue to have maintenance and support and future spare parts via long established e~bike companies such as the one I mentioned in Oxford.
Doesn't make sense to me.
Thoughts ?
How many RAD owners in the UK are there anyway ?
I bought my first Rad Rhino 6 Plus last year ( 2022) on the strength of all the superb reviews on YouTube. There was no suggestion RAD might even be considering leaving the EU/UK market.
I am still considering ( lets be honest : we all like a juicy discount ! ) buying another RadRhino6Plus for use in Oxford.
Obviously the main consideration would be future maintenance and repairs ( no, I can't change a tyre and have to pay someone to even assemble the bike and its panniers and so on in the first place ).
Here's the thing : I emailed an ebike store in Oxford ( part of a nationwide chain with stores in about half a dozen English cities ) to suggest to them that they might like to consider contacting RAD offering to be an official RAD depot for future imports / maintenance etc......
https://www.theelectricbikeshop.co.uk/stores/
They replied to me stating that they had ALREADY done this ~attempting to link up with RAD, and had received reply basically giving them the brush off with no explanation as to why.
I cannot see why a responsible company ( which RAD has the reputation of being, at least in the States ) would not want to ensure that loyal customers in the UK continue to have maintenance and support and future spare parts via long established e~bike companies such as the one I mentioned in Oxford.
Doesn't make sense to me.
Thoughts ?
How many RAD owners in the UK are there anyway ?