Seems none of the tire hold racks would work with the fenders.
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#17
General Chat / Hitch mount bike rack
July 01, 2020, 09:23:07 AM
Any recommendations for a hitch mount bike rack? I have a RadCity stepthru and need a 4 bike rack.
Hanging style seems to be out of the question for step-thru frames. Platforms are my preference but they have to be e-bike weight rated. I love the Inno INH142 but the tire hold style doesn't work with fenders. Thule T2 Pro XT seems like it could work but it's only 2 bikes.
Hanging style seems to be out of the question for step-thru frames. Platforms are my preference but they have to be e-bike weight rated. I love the Inno INH142 but the tire hold style doesn't work with fenders. Thule T2 Pro XT seems like it could work but it's only 2 bikes.
#18
General Chat / Re: Motor issue
June 30, 2020, 08:31:28 AM
*update
Rad got back to me and had me run it through a few tests. Sure enough, its a motor issue. They're sending out a new motor and they've offered to pay my local bike shop to install it. There actually is a Rad shop in my area (Vancouver) with a mobile service truck but the shop is closed due to Covid. I haven't had any luck booking a mobile service date with Rad so I'll probably just go to a local bike shop. I'll update again once it gets sorted out. Looking forward to finally riding my first e-bike!
Rad got back to me and had me run it through a few tests. Sure enough, its a motor issue. They're sending out a new motor and they've offered to pay my local bike shop to install it. There actually is a Rad shop in my area (Vancouver) with a mobile service truck but the shop is closed due to Covid. I haven't had any luck booking a mobile service date with Rad so I'll probably just go to a local bike shop. I'll update again once it gets sorted out. Looking forward to finally riding my first e-bike!
#19
General Chat / Canadian Bikes changed to 750w
June 26, 2020, 05:57:11 PM
Is there any way to unlock the full 750 watts of the motor on the Canadian bikes? they're software locked to 500 watts due to our lame regulations unfortunately. don't need a higher top speed but could definitely use a little more power on the hills.
#20
General Chat / Re: Motor issue
June 26, 2020, 05:50:44 PMQuote from: fin_rad on June 26, 2020, 01:30:58 PM
Have been there myself too once, with my first ebike. First the motor went bad, then the battery died... It was the first ebikes with Chinese components. Probably the Bafang did not exist yet that time. Luckily both happened when still under warranty. But yes, not something I would like to experience again.
After that I rode that ebike happily more than 7 years without any problem on the electric system.
how long did it take for them to respond?
#21
General Chat / Motor issue
June 26, 2020, 01:12:06 PM
Just received my new city step thru yesterday. took it on the first ride which started great but after 10 minutes the motor started clunking and clanging but couldn't move the bike anymore. if I turn the e-assist off, the bike rides normally.
if I lift the rear wheel off the ground the throttle can move the wheel no problem with no noise. but when I put it on the ground the motor can't move the bike. I tried contacting Rad but haven't had a response yet. Charged it fully last night and tried again this morning. same issue. The bike seems awesome so I'm hoping I just got a lemon.
Help!
Kevin
if I lift the rear wheel off the ground the throttle can move the wheel no problem with no noise. but when I put it on the ground the motor can't move the bike. I tried contacting Rad but haven't had a response yet. Charged it fully last night and tried again this morning. same issue. The bike seems awesome so I'm hoping I just got a lemon.
Help!
Kevin