Hi all,
I have a 2019 Rad City that's started having a persistent problem. When powered on the display turns on briefly, shows almost no battery life, then turns off. This happens despite a full battery. I've now tried two separate batteries, including a brand new one I borrowed, a new display, and a new controller. I've checked every cable connection and I had a local e-bike shop check as well.
I just learned that if I manually connect the battery terminals (just the two positive and negative, not the three small poles) to the bike with alligator clips it powers on just fines and the motor runs.
Has anyone seen this before? Anyone have any idea what could be the issue? I don't know what the three small poles on the battery connector do so I don't know if they're related, or if it's just a bad connector or what. Visibly the connector looks fine.
Any help greatly appreciated
I have a 2019 Rad City that's started having a persistent problem. When powered on the display turns on briefly, shows almost no battery life, then turns off. This happens despite a full battery. I've now tried two separate batteries, including a brand new one I borrowed, a new display, and a new controller. I've checked every cable connection and I had a local e-bike shop check as well.
I just learned that if I manually connect the battery terminals (just the two positive and negative, not the three small poles) to the bike with alligator clips it powers on just fines and the motor runs.
Has anyone seen this before? Anyone have any idea what could be the issue? I don't know what the three small poles on the battery connector do so I don't know if they're related, or if it's just a bad connector or what. Visibly the connector looks fine.
Any help greatly appreciated