Mine is supposed to be here on Tuesday, according to FedEx website.... we will just have to hold our breath.....

George

Thanks for your response.  My question regarding the throttle is, does the RAD throttle fit the Jones bar? 

Quote from: jbfoster on September 17, 2020, 04:47:22 PM
I ordered my Rad Rover 5 Aug 4th. Just got my shipping notification today. Says delivery 9/21. From what I see here I an not holding my breath that it will be here on 9/21.

Jim

Jim,

Log into FedEx with the tracking number of the shipment.  On the top of the tracking form if it says, " Label created, shipment information sent to FedEx" then the bike has not been shipped.  You actually can see, generally on a daily basis, how the shipment is moving towards you. If it's not moving, FedEx doesn't have the bike.

George

Kas87,

I have the same exact situation as you.  Ordered Rover on 7/29, was notified by Rad that it was shipped on 10 Sep. FedEx tracking showed no movement only that a label was created.  Called Rad on 14 Sep, they said not to worry, bike was on its way and would be delivered on 15 Sep. It, of course, never arrived.  Called again, Rad said I would have to wait until 16 Sep once the delivery date had passed. I waited and called again and was moved to a "Second Tier" representative who informed me that the bike was still at its warehouse and had never left due to, as you say, the fires and problems associated with them. 

Today, FedEx still shows only label created, no movement.  This is really disappointing and frustrating as I have my fat bike rack mounted and ready to go on a trip but we can't go until the bike arrives. 

This is no way to run a railroad.... Rad has made no effort,in my view, to either explain or remedy this situation. Kind of puts a damper on getting my first e-bike......

George

FedEx now says, pending. There is still no tracking history as there usually is, just the same " shipping information sent to FedEx" and fortunately we don't get hurricanes here in El Paso.  Hope you are doing well.

Quote from: EchoCharlie on September 11, 2020, 10:20:58 PM

Quote from: George3 on September 09, 2020, 05:19:26 PM

Got the same email today as well....sorry to hear about your ST delay.... I am just hoping after 7 weeks the Rover comes in mid September, whatever that means exactly......

I got the same email on Wednesday for my order of a Radrover 5 and a ST.  I got another email today with the tracking number for the 5 and it says it should be here on 9/15.

Did you receive the Rover today ( 15 Sep) ?    I was supposed to get mine today, FedEx has come and gone, no bike. Tracking says delivery today but the same message has stayed saying label created....

George

Did you have any problems or issues installing the Rad throttle?  How about the other cables, brakes, display, shifters, etc?  Did you have to lengthen any cables?

Thanks,

George

Got the same email with a FedEx tracking number and a delivery date of 15 Sep.  FedEx, however, says a label was created and shipment info was sent but there is no sign or indication of movement from Sumner, WA.

So, FedEx says 15 Sep so I will just calmly wait it out ..... not that I have much choice. 

George

Got the same email today as well....sorry to hear about your ST delay.... I am just hoping after 7 weeks the Rover comes in mid September, whatever that means exactly......

CG31,

Ordered my Rover on 29 July, two days before you did.  Will be interesting to see who gets theirs first......

George

Thanks for your response.  Here in El Paso, Texas,  we don't really worry about rain too much so I may do the same and save a bit of weight at the same time. 

Dan B,

Did you receive the fenders or did you choose not to mount them?

George