Quote from: shawn_F on February 24, 2023, 07:26:20 AM
I purchased (2) Rad City 5's at the same time as you and the controller went out on one of them last September. It took 4 months to get the controller and now I am having issues with the Pedal Assist. Haven't been able to ride this bike in over six months. Now its out of warranty and I have to pay for additional parts. Am now waiting for another part to hopefully fix this issue.
I?d follow up and put your headaches with it in a polite but strongly worded letter/email. At a minimum, they should extend the warranty for the time they couldn?t supply you with the controller. That?s bullshit.