Thank you for quick response. I checked my C12 setting and it is set to 4, which I think is correct. I've attached some pictures with my settings and the model number of my battery. Going to look into what needs to be done to balance a battery next. The battery is not OEM and is about 3 years old.
Radpower used to say you balance by leaving the charger on 12 hours three times, riding even a short distance in between. I don't like it because if left charging 12 hours, a faulty battery could go into thermal runaway and start a nasty chemical fire.
I like to use a wattmeter reading in tenths, maybe $10, and a timer, maybe $10. Without connecting the charger to the battery, I plug the timer into wall, the wattmeter into the timer, and the charger into the wattmeter. My Radpower chargers will read about 0.9 watt. If it gets down to that while charging, it means the battery has finished balancing and shut itself off from charging.
My Radpower chargers use about 109 watts and taper off at the end. If a battery is unbalanced, tapering until the battery shuts off can take many hours. A charging battery should not be left. Somebody should be present to unplug the charger if the battery starts to get hot. The timer is to make sure it doesn't continue to charge long if I forget about it and leave. .