Quote from: rjp on November 30, 2022, 05:11:26 PM
Send Rad a copy of the bill they might reimburse your money if under warranty. Contact them and ask it worked for me.

Not a bad idea but in my case the derailleur was bent because I dropped it the bike during assembly!

Quote from: handlebar on November 30, 2022, 09:27:23 AM

Quote from: Palpable8468 on November 16, 2022, 03:22:10 PM

Does it sound like this is the problem? Or is it something else? Is this something I could fix myself or do I need a repair shop?

My only derailleur bike was a Six Three Zero that I shipped right back. There were two adjustments to keep it aligned through the gear shifts.

In your video, you're pedaling backward. I inverted my bike so I could see how the chain aligned pedaling forward.

Thanks. I ended up taking the bike to my local repair shop. They confirmed the derailleur needed to be adjusted. It cost $20 to fix, and I haven?t experienced the problem since they fixed it. They said if I?d kept riding like that it could have damaged the bike.

Hi I have a new RadCity 4 that I think might be exhibiting this problem.

When pedaling, but not changing gears, it feels like there?s a bit of resistance, followed by a slipping/clicking feeling and sound, and then the pedaling becomes easier. It happened a few times on a short initial ride. It seemed to happen when I was changing incline and speed.

The bike fell over during assembly and maybe something was bent. It kind of looks like the chain is not evenly in the derailleur, but is grinding over the edge of it. I tried manually bending the derailleur outward so that the chain is seated cleanly inside, but I didn?t want to bend it too much since I don?t know what I?m doing and didn?t want to break it. And so it looks like it?s still misaligned.

Does it sound like this is the problem? Or is it something else? Is this something I could fix myself or do I need a repair shop?

Happy to provide any more info. This is my first geared bike.