I just placed my order for the rad city step thru 3 and it showed in stock when I ordered it. About 4 hours later I received an email stating "Thank you for backordering one of our ebikes and for joining the Rad community! Over the next few weeks..." The website still shows it as in stock and shipping the next business day? Has anyone else had this email when it was actually in-stock?
Maybe just an accessory is back ordered?
Turns out they had a mistake but the email marketing team and they didn't update their standard email with more items coming in stock recently. The bike shipped as expected :-) . Their CS was great addressing this too!
With the rate ebikes are selling I guess mistakes happen. Glad you got it sorted. What did you order? I got a Rad Mini Step-Thru coming soon.
Every Single Time...got all items ordered or had already paid.
JLH