I am a newbie to the Rad Bikes and bought the RadWagon. It was professionally assembled by a Mobile Bike Shop Tech, which including the assembly of the bike carrier that the RadWagon will be living on when sitting on the FRONT of my Wrangler, took just over 5 hours.
He did a LOT of tweaking, alignments of front and rear brakes, adjusted the spokes, and ensured that the tires and rims were trued.
It was his first RAD assembly.
I had a class I had to attend, so I did not get a chance to ride it yet, but I am impressed with it so far.
You have to take any kind of review with a grain of salt, as likely the bike shop was compensated in some fashion.
I plan on posting the Mobile Shop's information for assembly help in the Atlanta area so if anyone needs help he can do the job.
I can say that the bike at least to me is built like a tank, with critical cables protected. A well thought out design too.