Hello Rad community:
A normal bicycle steel frame, for example a Trek 970 from 1991, lasts for 200'000 miles or even more. No issues. Replacing the usual spare parts, that's it. Cost per year USD 200,- max..
I have the Radwagon, 1'000 miles on it and I've had all issues. Motor, controller, cables, throttle, battery would not charge, brakes, hubs (not right sealed), bottom bracket. Almost everything is ready for the trash. Ok, Rad is replacing, but this takes weeks and months and a many e-mails and calls.
The Radwagon is just not a good bike, it is not reliable. Compared to the Trek 970 from 1991 it is nothing. Compared to every other bike that I've had or have it's also nothing.
An e-bike has to last at least 30'000 miles without issues. Even more, if it has to replace a car.
No of the Rad Power Bikes lasts as long as 30'000 miles. What Rad does is very bad. Mostly bad stuff form China, bad quality, bad electronic and mechanical parts, very bad durability. Very, very, very bad for the environment! Time consuming for the customers and Rad people. And like this, Rad does not even make good money, if most of the customers have to contact their customer service and get new replacement parts.
With only a little more money they could build bikes like the Trek 970 from 1991. China can also produce good quality that lasts for a long time.
All this is very sad for the good geometries of the Rad bikes.
Shame on Rad! Only seeing money without having satisfied customers won't be working in the short or long run. Nobody would buy cars as bad as Rad Power Bikes.
A normal bicycle steel frame, for example a Trek 970 from 1991, lasts for 200'000 miles or even more. No issues. Replacing the usual spare parts, that's it. Cost per year USD 200,- max..
I have the Radwagon, 1'000 miles on it and I've had all issues. Motor, controller, cables, throttle, battery would not charge, brakes, hubs (not right sealed), bottom bracket. Almost everything is ready for the trash. Ok, Rad is replacing, but this takes weeks and months and a many e-mails and calls.
The Radwagon is just not a good bike, it is not reliable. Compared to the Trek 970 from 1991 it is nothing. Compared to every other bike that I've had or have it's also nothing.
An e-bike has to last at least 30'000 miles without issues. Even more, if it has to replace a car.
No of the Rad Power Bikes lasts as long as 30'000 miles. What Rad does is very bad. Mostly bad stuff form China, bad quality, bad electronic and mechanical parts, very bad durability. Very, very, very bad for the environment! Time consuming for the customers and Rad people. And like this, Rad does not even make good money, if most of the customers have to contact their customer service and get new replacement parts.
With only a little more money they could build bikes like the Trek 970 from 1991. China can also produce good quality that lasts for a long time.
All this is very sad for the good geometries of the Rad bikes.
Shame on Rad! Only seeing money without having satisfied customers won't be working in the short or long run. Nobody would buy cars as bad as Rad Power Bikes.