Hi all! First post here. I have gotten a reply from Rad that I will have to replace the motor plug after the reviewed the picture sent here. Can that really be the case? I need my bike so bad so a week or two without it feels like months...

It is a 3 year old Radmission 1. I have used the eggrider for 1 of these 3 years and hence increased the speed from 25km/h (15mph) to 35km/h (22mph).

Any DIY tips and tricks appreciated Thanks!

Actions already taken:
I have checked both fuses and even changed them.

I have tried with my spare battery.

I have measured the voltage with a meter.

I have unplugged all wires and plugged them back together.

I have cleaned the battery connector. It was a lot of green (I suppose corrosion?).

I have tried with both the stock controller and an aftermarket (eggrider) controller.

Questions:
Do I need to change the battery connector since it has the corrosion (however, now gone)?
Should I try to order a wiring harness directly? Aftermarket ok?

Thanks again!

EDIT: Sorry, forgot to save the picture (new user here). Now it should be up.