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Messages - RadMig

#31
RadWagon / RW4 Discontinued?
September 03, 2022, 03:17:48 AM
Currently out of stock with major problems regarding the safety notice do not ride..Any thoughts?
#32
General Chat / RW4 Discontinued?
September 03, 2022, 03:13:27 AM
Prediction
#33
See my post in general chat rw4 out of stock? Prediction they will announce the rw4 has been discontinued$$$$$$_
#34
General Chat / RW4 Out of Stock. Last RW4s?
September 03, 2022, 02:51:04 AM
RW4 Out of Stock. Last RW4s?
#36
RadWagon / RW4 Out of Stock
September 03, 2022, 02:34:39 AM
As of last night... I have a post in the rw-4 forum titled safety notice do not ride your bicycle. I just got it two weeks ago and was getting into the habit of riding it each morning after my wake up. So basically I've called customer service a number of times over the last 3 days since the safety notice went out. Yesterday they sent me a second copy of the same notice and I called customer service for the 5th time in 3 days. As a customer service representative for a super large online retailer I can tell you what good customer service is because I get 100% csat scores. Also after 2 years with said super large online retailer I just happened to apply to this company for a customer service remote role out of Tampa Florida. That was 3 weeks ago the day before I ordered my RW for. Of course like all of us I've been shopping over a year pining over which bike to buy continually coming back to the rw-4 for my needs. To confirm your point they are uninformed and sound bewildered.. of course they know who I am the second I call in because they are customer service software automatically sees who's calling in and brings up the order on the screen. I'll make one important point that I think has to be stressed being in customer service. They do no sort of customer verification. In fact I'm required to perform three types of verification before I can give any sense of information about that customers order. While I'm one of the maybes on the return poll I posted I don't want to lean on the side of yes returning this bike. Here's another important note they just launched a minimum of two new lines and retired one or two others and there's a big media push on this now. But they are out of stock on the rw-4 now! Coincidence or Prediction? i think not.Did we all  just get one of the last RW4s? And now my first payment is due in 3 days! Any thoughts?
#37
 I have a post in the rw-4 forum titled safety notice do not ride your bicycle. I just got it two weeks ago and was getting into the habit of riding it each morning after my wake up. So basically I've called customer service a number of times over the last 3 days since the safety notice went out. Yesterday they sent me a second copy of the same notice and I called customer service for the 5th time in 3 days. As a customer service representative for a super large online retailer I can tell you what good customer service is because I get 100% csat scores. Also after 2 years with said super large online retailer I just happened to apply to this company for a customer service remote role out of Tampa Florida. That was 3 weeks ago the day before I ordered my RW for. Of course like all of us I've been shopping over a year pining over which bike to buy continually coming back to the rw-4 for my needs. To confirm your point they are uninformed and sound bewildered.. of course they know who I am the second I call in because they are customer service software automatically sees who's calling in and brings up the order on the screen. I'll make one important point that I think has to be stressed being in customer service. They do no sort of customer verification. In fact I'm required to perform three types of verification before I can give any sense of information about that customers order. While I'm one of the maybes on the return poll I posted I don't want to lean on the side of yes returning this bike. Here's another important note they just launched a minimum of two new lines and retired one or two others and there's a big media push on this now. But they are out of stock on the rw-4 now! Coincidence or Prediction? i think not.Did we all  just get one of the last RW4s? And now my first payment is due in 3 days! Any thoughts?
#38
I'm just thinking right now did we all just get one of the last rw-4s? Here's why.....
#39
Hey how are you? I have a post in the rw-4 forum titled safety notice do not ride your bicycle. I just got it two weeks ago and was getting into the habit of riding it each morning after my wake up. So basically I've called customer service a number of times over the last 3 days since the safety notice went out. Yesterday they sent me a second copy of the same notice and I called customer service for the 5th time in 3 days. As a customer service representative for a super large online retailer I can tell you what good customer service is because I get 100% csat scores. Also after 2 years with said super large online retailer I just happened to apply to this company for a customer service remote role out of Tampa Florida. That was 3 weeks ago the day before I ordered my RW for. Of course like all of us I've been shopping over a year pining over which bike to buy continually coming back to the rw-4 for my needs. To confirm your point they are uninformed and sound bewildered.. of course they know who I am the second I call in because they are customer service software automatically sees who's calling in and brings up the order on the screen. I'll make one important point that I think has to be stressed being in customer service. They do no sort of customer verification. In fact I'm required to perform three types of verification before I can give any sense of information about that customers order. While I'm one of the maybes on the return poll I posted I don't want to lean on the side of yes returning this bike. Here's another important note they just launched a minimum of two new lines and retired one or two others and there's a big media push on this now. But they are out of stock on the rw-4 now! Coincidence I think not. Any thoughts?
#40
RW 4 now suddenly out of stock. It looks like they're not going to sell anymore rw4s until they fix this issue. All of a sudden they're out of stock
#41
See Rad Power Bikes Owners Forum ?Discussions by Rad Model ?RadWagon ?Inner tube & tire alternatives for RW4
#42
found a close match to the spec at a very reasonable price (25?): CST C-916 3.00-18 TT 47P

TT stands for TubeType, as opposed to TubeLess, so it's designed to work with a inner tube.

The speed rating and weight rating are both higher (175kg - 150kmph/93mph), so I expect the tire to
#43
jbroehl there is a guy under the Red wagon forum who recommends all the alternative tubes that fit this bike there's a few Michelin motorcycle tire tubes that fit this radwagon
#44
Rad Modifications / Re: Ape Hangers on Radwagon?
September 02, 2022, 12:59:05 AM
Wow that looks fantastic thanks for noticing my post and replying. Right now putting these type of handlebars on my rw4 is on hold for now since my bike is part of the safety recall in regards to the inner strip covering the spike screws in the tire. See my post in rw4 titled safety notice. The safety notice insist I should not ride the bike for 2 weeks until they provide a fix. So after I take care of this issue I'll look into putting these handlebars on my rw4. Thanks again!
#45
RadWagon / Re: Inner tube & tire alternatives for RW4
September 02, 2022, 12:35:16 AM
You might want to call Rad because you made be part of the safety notice recall where the tires are puncturing and exploding not only do the heat but due to the inside strip on the inside of the rim as it covers the spoke screws I would call them and see if you RW is part of this safety recall. Check your email to see if you got the safety notice do not ride. See my post in this RW forum titled safety notice. Good luck be well and travel safe. PS I think I bought my on August 5th and it arrived on the 14th. I only ride in my development in the mornings for now so I only have 15 miles on it but they told me to stop riding it for 2 weeks until they come up with the solution.