I've got the RR5 but have had similar problems since it was new. We actually have 4 RR's. Two 5's and two step-thru's. Two of them 1xRR5 & 1 step-thru have this issue losing PAS & throttle every time they are ridden. Both have approx. 400 mi. Resolution has been to power cycle them. That seems to work until it happens again...and it does. My RR5 just crapped out 10 mi. into a trail ride with error code 30 and wouldn't correct at all. Tech support was not helpful other than to say disconnect and reconnect ALL connectors. Seems it's a catch-all error code. Oh, tech support tried to get me to purchase a controller and even quoted a price. I thought that was interesting. I didn't buy it as I wasn't going to do that until all other things were checked first. In my case it appears the large connector on the front of the bike (the one with the screw together) seemed to resolve the issue. I separated them, put them back together and retightened them. I had power again and have made one ride of 15 miles. So....time will tell. I won't be riding anywhere I can't get rescued by a car.

I am not at all clear on error code 30. I have a Rad Power 5 (1 1/2 yr./400mi) that just crapped out with a code 30. I put my wife's battery in and still a code 30. Bike has crapped out since new but not with a code 30. Seems like 30 is a catch-all error code. In my case it was one connector at a time and then test. Repeating that over and over and over I finally disconnected the large connector in front of the bike...the one with the screw ring. When I unplugged/plugged the error code disappeared. I tested it with a 20 mi. ride today and so far so good. Oh, when I put the battery back in and turned the key....it now rotates 360 degrees. Sheesh. So I have to click and try start...click and try start..until it turns on. Not so impressed with engineering on these bikes. Oh...when I asked who was an local authorized Rad service provider they told me the name of the only authorized provider in Minneapolis...Johnny's. When I called to ask them to look at my bike they told me "That's what you get when you buy a bike over the internet". I guess I'm on my own here on in.