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Messages - Adams

#46
General Chat / Re: Rad Semi-Integrated Battery Pack
July 15, 2022, 05:57:41 AM
Rad person on phone was helpful and pleasant.  They were simply working down a decision tree matrix to check all the boxes before saying send in pics to verify warrant claim. Haven?t gotten a response from Rad yet, but there are no external signs of an arc or short that could have caused a blown fuse.

I did ride off road through some pretty bouncy stuff just before charging it. Maybe the fuse has a bad solder job and it loosened.

Jcvdd- any update on trying to solve it?
#47
General Chat / Re: Rad Semi-Integrated Battery Pack
July 14, 2022, 10:05:57 AM
Jcvdd - I got thru to a customer service rep on the issue.  Their suggestion was to take it on a 5-15 minute throttle ride.  Apparently, if you charge the battery for more than 12 hours it can lock to prevent overcharging (or something like that).  I haven?t charged for that long, but did the ride.  To no avail.  So now I?m in the warranty process.  We will see what their response is but I haven?t misused it, shorted it, or done anything to cause it to arc.

You may want to try the extended throttle ride to see if that clears it.

Good luck. I?ll keep you posted on what happens with mine.

Adams
#48
Service & Repair / Radrover 6+ battery won?t charge
July 14, 2022, 05:26:06 AM
I have a battery that looks like it won?t charge anymore. Got the bike just 2 months ago.

Rode last night and pulled the batter to charge it. Got up this morning and the battery level had not changed. Charger light is green.

Threw it on my wife?s charger and it has the same issue - charger shows green but the battery has only 6 bars.

The battery will power up the bike and run.

I?ve always used the correct plug in sequence (battery to charger, then charger to outlet) when charging.

Any ideas on what gives? Sounds like the internal fuse went but I have no idea how that could have happened.
#49
General Chat / Re: Rad Semi-Integrated Battery Pack
July 14, 2022, 05:17:38 AM
I feel your pain. Just jumped on the site to post the same question. (Not to hijack your thread).

Rode last night and pulled the battery to charge. Went to plug it in this morning and the levels had not changed overnight - still only 6 bars. Charger is green. Threw it on my wife?s charger and have the same issue - charger stays green.

Mine will power the bike. It just won?t charge on 2 different chargers, making me think my issue is battery. Mine is only 2 months old.