Coming up on a month here, and still don't have a resolution. Missed the last month of riding for my wife's needed physical activity with her health issues.  Rad sent a remote replacement but the bike still exhibits the same challenges. They want a video now of the symptoms. Figured I'd post here as well. Curious that those that have posted before haven't posted what the end result was. Fixed? Not Fixed? Trying to share information here to help others.

Video here: https://youtu.be/YSCVY9vkAZI?si=dV0agSNu7_Hnpe4h

Having a similar issue.

RC5+ lights and a backlit (and very warm) display turned on in middle of night.  Have to remove battery to turn everything off. When I reinsert battery bike turns on by itself, and seems operable, until I try to turn off again. Lights stay on, displays go blank but center display stays backlit, and all goes unresponsive.

Diagnosis from Rad:
It appears to me that the Rad UI Display and Remote UI should be replaced. These are the center and left display and button/display units. The problem could have occurred because moisture got into the Remote UI--or debris?  Something, even a tiny particle inside of the membrane switches on the handlebar, could complete the circuit and turn the bike on. It seems possible even under normal riding conditions, but I haven't seen it to date.

They've sent me an invoice to buy a new left UI Remote unit. But they cannot be purchased because they're out of stock. So, we're not able to use the bike until this gets fixed. Bike has been garage kept, out of moisture and dirt. Odd that there's a series of these occurring based on the forum hits here.

Hey Wkindred - Don't know if you monitor this anymore, but that's a really cool ride. Hadn't seen that throttle attachment before - thanks for introducing me to it! Just ordered one for my RadRover 6+.

Quote from: wkindred on June 23, 2020, 12:46:31 PM
hi folks!

will, 63 year-old rider from des moines, iowa here. used my "stimulus" check to purchase a radrunner 1 on 4-17-20.

current mods and add-ons include the following:

1859 northwest "ja e-bike throttle attachment"

ergon "gc1 (nexus / rohloff) handgrips"

"save your seat lock"

shimano "pd-gr500 pedals"

rad power "full radrunner fenders"

himiway "ebike headlight"

juiced bikes "scorpion mirrors"

yescom "30l xl tail box"

ironflask "water bottle" in zefal "pulse universal bottle cage"

monster "s310 bluetooth speaker" in zefal "pulse universal bottle cage"

puluz "gopro camera mount"

mobius "maxi hd camera"

gub "plus 6 cell phone mount"

stem captain "clock"

juiced bikes "horn / alarm"

qkurt "bike trailer coupler"

allen sport "yoogo cargo trailer cz2"

retrospec "rover waggin' pet trailer"

bolton "radpower upgrade"

bolton "20 inch suspension fork"

bolton (juin tech) "m1 hydraulic brake calipers"

love the bolton ebikes power upgrade - no increase to the top end but definitely a lot more torque than the stock setup...and has cruise control!

have over 700 miles on the bike since purchased...always sporting a big smile during my cruises!

ride rad!

Crazy - the other one doesn't hardly heat up. I wonder what this thing would do in an environment like my wiring closet - probably burn the house down.

Given the age of another post with similar topic, it was suggested by the 'bot to create a new thread.

I've charged both our RR6+ and our RC5+ST exactly 1 time now.

Same battery rating, same charger rating, except 2 different types of chargers that came with bikes.
RR6+ was charged inside house at 72 degrees ambient temps, and the charger was barely warm. Charged for several hours.

RC5+ was charged in garage at 62 degrees ambient temps, and was so hot I could barely pick it up. Also charged for several hours.

Attached photos. RR6+ charger on left with orange cord.
RC5+ on right with labeling.

Both rated 2A, 120W.

I'm not a fan of the hot charger.

I'm right behind you! Got my RR6+ just over a month ago. Custom painted basket and rear rack. Upgraded seat and seat post.
After a month of research finally ordered the wife her bike. Tomorrow her RadCity+ Step-through comes!
Now just need some warmer weather to go riding up here in Boise.

No, insurance isn't going to cover that I don't believe - good luck with that!

So, it's official. If you have a RR6+ or a RC5+, you want to use it to shop, dine, etc. AND you don't want people tampering with your bike, then you must remove and CARRY the battery with you. But don't worry, they've made the battery lighter and slimmer for this! (Don't ask why there's a keylock on the battery if you can't leave your battery in the bike unattended). Seems obvious it was an assumed miss they've accepted.



Our suggestion for this issue is to turn the battery off and remove it from your bike to carry with you.

We made the battery slimmer and lighter compared to our previous model to make carrying and storing the battery easier for our customers!

I'm a bit disappointed and confused here as well. Let me portray a different usecase other than theft.

You lock up your bike while in dining or shopping. What's to stop kids from coming up and powering on the bike and then full-throttling the motor? What's going to happen? Broken spokes? Maybe not. Burn up motor? Not sure.

Is Rad going to cover that under warranty for this oversight? There's got to be a solution for disabling battery/motor while locked up without having to take the battery with you. Kind of defeats the whole purpose of locking the battery into the frame.

I have both the Cloud 9 and the Suntour suspension post. Seems like an improvement.

https://amzn.to/3CSsuUz

I have another pair coming for the newly ordered RadCity I just ordered for the wife.

Looks good, but don't think the paint will hold up as it seems to be scratching off easy. May have to do more than scuff and sand down to the bare metal to get it to hold better.

Wow, that is sweet! I have a RRover+ coming tomorrow!

Do they make mods like that (the color display/controller) for the Rover?

Thanks for sharing!

congrats!

Mine is supposed to be delivered tomorrow - so excited! I'm waiting to order accessories.

Post pix of your setup!

You say Jan 31 (which is what I would have said).
Katelyn says Jan 29th at 11:59pm PST.
Your web site says* Use the code YAYFREE at checkout thru 1/30


You might want to clear that up!