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Topics - Dp135

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RadRover / RAD 6 semi integrated battery woes
« on: March 08, 2023, 02:15:04 PM »
Hi all,
I bought my son a bike last summer.
Battery #1 frozen at half way, charger light stays green - bike will not start. Press and all lights flash and then it converts to line 1 and 4 lit.
Replacement Battery - will not do a thing. PRESS and it does not flash all lights and blink as above.
I read about the fuse, I would have tried that but new batteries do not have the red 10A fuse from what I have read when the serial is CAP vs BDLGRADE. Both batteries are CAP.
So there is no easy 10A fuse anymore to my understanding. They are sending another. My concern is they said this to me:

"Unfortunately we have noticed a higher failure rate in new batteries recently so it is most likely a better issue still.. We had the newest battery processed your way yesterday go through a double check and make sure it should solve your problem. "

That is kind of upsetting. They know it and what will be done about it? What about people not under warranty??? I do not know when the "new" types rolled out. But geez. Maybe they will start doing recalls if this is a big issue. I mean these batteries are very expensive.

Right now it is under warranty - I dread the year being up. It is like what is going to break next? We have had brake issues and now battery issues, cheap plastic that snaps on to the handle bar - Props that they sent a new piece but why? Just make things better. This is not a 100.00 bike. Take off the bell that sounds like a toddler's tricycle and put it towards fixing almost anything ;=) What were they thinking with that bell? $2000.00 - I had hoped for a more robust product.

Any suggestions on my missing anything? Thank you, this forum has been a great read. I ordered some brake pads based on info.

Dorothy

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