Rad Power Bikes Owners Forum

Rad Power Bikes Chat => General Chat => Topic started by: mushroom on October 24, 2022, 01:53:35 AM

Title: Does anyone on here work for Rad in the UK ?
Post by: mushroom on October 24, 2022, 01:53:35 AM
They were replacing my controller on my radmini 4 and sent it to the preious owner's address when they were on holiday and it got returned to UPS.
They're not replying to emails that they previously had done :(
Title: Re: Does anyone on here work for Rad in the UK ?
Post by: Tree on October 24, 2022, 07:44:09 AM
Quote from: mushroom on October 24, 2022, 01:53:35 AM
They were replacing my controller on my radmini 4 and sent it to the preious owner's address when they were on holiday and it got returned to UPS.
They're not replying to emails that they previously had done :(

part of the problem here is that technically, the warranty becomes voided when the bike changes hands.

that being said, maybe call if they're not replying to emails?
Title: Re: Does anyone on here work for Rad in the UK ?
Post by: mushroom on November 01, 2022, 02:43:31 PM
It's sorted now, original person who ordered the bikes named me and let us change the delivery address
New controller on way from Rad