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Messages - Radgrampa

#1
Gentleman thank you for the assistance, I figured this wouldn't be an easy fix and yes I am still within my warranty. As with everyone else it's just a very bad impression on what I think is a pretty good product that so many are going through this battery flaw issue. Would I recommend this product to my friends, that remains to be seen. The couple that told me about Rad bikes had the same issue with one of their new RadRover 6+ models and ended up getting a new battery. As with others living in the northern part of the country our biking season is short enough  without this type of issue.
Thank you
#2
Well it appears I am in the same situation as many with a new RadRover 6 + and a dead integrated battery after one ride and then winter storage in MN. Did you all have to send in a video of the charging procedure to support before they would contact you. I have waited for two days without any response from Rad regarding my battery issue. Not wanting to hack the battery until I have a replacement from them considering the battery cost for replacement.
Thank you all your experience with this is very helpful