I got my new Rover on Friday, got it together and rode around near home. Saturday, a periodic and prominent noise started to appear from time to time for a second or 2. Tied to acceleration whether on PAS and pedal or throttle. Today, I took it 5 miles to the store with no weird noise, happy as a clam. On the way home, it started in BAD, and now it was coupled with a power down and error 21. After 5-15 secs, it would power up, and when I'd tried to go it would kick in with the horrible noise (with some vibration) and power off. So, I pedaled home a couple of miles on my power. I'd think it's the planetary gears that aren't right, and the drag or misalignment-whatever-is causing the motor to get hot and that throws the error? One last thing, in PAS 3, it felt like it had a turbo kick in-it really felt like PAS 5, and I saw it fluctuate between about 330 and 650 watts, which I think is too high to see in level 3.
Just checking to see if this is something anyone else has experienced? I'm not getting any close to a quick response from Rad, I did send in a note thru support on Saturday, and left a phone message for a callback.
The noise is not the normal motor noise. I'm pretty mechanical, and understand there is noise from a planetary geared hub motor. Take a listen on this YT clip:
https://youtu.be/R47c38PlduE
Just checking to see if this is something anyone else has experienced? I'm not getting any close to a quick response from Rad, I did send in a note thru support on Saturday, and left a phone message for a callback.
The noise is not the normal motor noise. I'm pretty mechanical, and understand there is noise from a planetary geared hub motor. Take a listen on this YT clip:
https://youtu.be/R47c38PlduE