Yes, the bike works fine with a functional battery.
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#2
Service & Repair / Re: Disappointed in battery life. RAD Mini
June 02, 2021, 04:05:59 PM
To answer these questions:
1. I live in a moderate coastal climate where it doesn't freeze in Winter and rarely gets above 80 degrees in Summer. Furthermore the bike was stored in an insulated garage. The second bike's battery was stored exactly the same way (it's battery is still going strong).
2. The charger goes from red to green. This is what I mean by "claims to charge up". it takes under 20 minutes to go from red to green.
3. It's the battery, not the bike or user error. My other battery, from my 2nd bike, works fine when installed.
4. The battery was probably at 50% capacity when it was idle for several months. At which point I attempted to charge it and found that it had died.
This is why I'm concluding that I got a lemon. Thanks for the replies.
1. I live in a moderate coastal climate where it doesn't freeze in Winter and rarely gets above 80 degrees in Summer. Furthermore the bike was stored in an insulated garage. The second bike's battery was stored exactly the same way (it's battery is still going strong).
2. The charger goes from red to green. This is what I mean by "claims to charge up". it takes under 20 minutes to go from red to green.
3. It's the battery, not the bike or user error. My other battery, from my 2nd bike, works fine when installed.
4. The battery was probably at 50% capacity when it was idle for several months. At which point I attempted to charge it and found that it had died.
This is why I'm concluding that I got a lemon. Thanks for the replies.
#3
Service & Repair / Disappointed in battery life. RAD Mini
May 29, 2021, 02:38:41 PM
I purchased 2 rad minis and have been happy with the bikes. My partner and I didn't ride them together as much as we would have liked the 1st year, so one bike got far more use than the other. After 14 months one mini had only a little more than 50 miles on it. At that time, it's battery died. The battery claims to charge up, but has no juice at all when put back onto the bike. I've tried all the usual fixes from RAD (changing fuses) and have had no luck (other than not being able to help me replace the battery, the support has been good).
I am forced to pay for a brand new battery to get this bike running again ($500) because I was out of the 1 year warranty. Very disappointed in the reliability of this battery. Maybe I just got a lemon, but feel that the company would do better by their customers if they updated their warranty to include a mileage specification. Just like a car engine. Something like, "warrantied one year or 500 miles which ever comes first". A dead battery after only 50 miles of use is really unacceptable and I wish that they could provide some support for my case. I provide this testimonial as a data point for those researching these bikes. I hope that my case is the exception and that I was just one of the unlucky ones.
A Sad Rad Owner
I am forced to pay for a brand new battery to get this bike running again ($500) because I was out of the 1 year warranty. Very disappointed in the reliability of this battery. Maybe I just got a lemon, but feel that the company would do better by their customers if they updated their warranty to include a mileage specification. Just like a car engine. Something like, "warrantied one year or 500 miles which ever comes first". A dead battery after only 50 miles of use is really unacceptable and I wish that they could provide some support for my case. I provide this testimonial as a data point for those researching these bikes. I hope that my case is the exception and that I was just one of the unlucky ones.
A Sad Rad Owner
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