My bike is at it again... out of the box last year it had an error 30 message and Rad had to replace the controller module. Now, a couple of months out of warranty, I'm getting error 21. I've followed all of the steps on their guide with no effect, at which point I sent an email a week ago, with no reply.
Unfortunately that's not unusual, according to other forum members complaining about the sudden lack of tech support. Given that Rad has seemingly stopped responding to anyone, and that they are unlikely to help me out of warranty... what are my options? Has anyone taken more advanced steps to solve this problem on their own?
I've had the exact same problems except I bought two Rad Rover 6 bikes and both of them had the same error and do not produce power. It appears that RPB's is just going to rip us off and let this obvious flaw in manufacturing be the consumers problem.
Thought I'd reach out to you to see if you learned anything. Any resolution?