Hi,
I'm new here and I'm struggeling to get answers from RAD support so I might have more luck with you guys.
I'm from France and I've a probleme with my radwagon 4 motor that stopped working a few weeks ago.
First I had to shut power down and put it back to make the motor work again.
Then it's stop working definitly.
I read here that it could be because of the brake sensor but no luck with this lead.
Then a few days later a got ERROR 30 Maintain on the screen.
I reached RAD at the time who sent me a new electric cable harness and a new controller for 200?,
The ERROR 30 disappeared, but the motor is still out of order.
When I pay attention, I can here some noise coming from the motor when turning the throttle, but the wheel wont turn or at best just moves a little.
So my guess is that I need to replace the motor.
I've watched this video : https://www.youtube.com/watch?v=nyhH1uon3NE
and it's seems pretty easy to DIY. Except for one thing : Where can I buy a new motor
I found some parts here : https://electrobikeworld.com/t/rad-power-upgrades
but I read that this European version of the bike has a 250W motor and a associated controller. So I guess I can not put a 750W motor inside this 250W hub and more over I guess that my controller will not be able to make this 750W motor to turn correctly.
Does anyone have any solution/idea to help me make my rad wagon 4 work again
This bike has become vital for our family and we are desperatly looking foward to ride it again.
Thanks a lot for any help you can provide
I'm new here and I'm struggeling to get answers from RAD support so I might have more luck with you guys.
I'm from France and I've a probleme with my radwagon 4 motor that stopped working a few weeks ago.
First I had to shut power down and put it back to make the motor work again.
Then it's stop working definitly.
I read here that it could be because of the brake sensor but no luck with this lead.
Then a few days later a got ERROR 30 Maintain on the screen.
I reached RAD at the time who sent me a new electric cable harness and a new controller for 200?,
The ERROR 30 disappeared, but the motor is still out of order.
When I pay attention, I can here some noise coming from the motor when turning the throttle, but the wheel wont turn or at best just moves a little.
So my guess is that I need to replace the motor.
I've watched this video : https://www.youtube.com/watch?v=nyhH1uon3NE
and it's seems pretty easy to DIY. Except for one thing : Where can I buy a new motor
I found some parts here : https://electrobikeworld.com/t/rad-power-upgrades
but I read that this European version of the bike has a 250W motor and a associated controller. So I guess I can not put a 750W motor inside this 250W hub and more over I guess that my controller will not be able to make this 750W motor to turn correctly.
Does anyone have any solution/idea to help me make my rad wagon 4 work again
This bike has become vital for our family and we are desperatly looking foward to ride it again.
Thanks a lot for any help you can provide