Help Needed!
I own and love(d) a rad city 5+. It is 18 months old. Had the usual problems, and loved the bike.
BUT . . .
After one year, the controller failed, confirmed by diagnosis under guidance from rad tech support. Replaced the controller. After only 6 more months, the new controller failed.
I'm hesitant to buy another controller from Rad. Pricey, and no way to know if it will fail again.
Rad customer support (no way to talk with Rad tech support) says, sorry your out of warranty. No explanation for why two controllers fail. No confidence that a third controller will work any better.
Any advice is welcome and appreciated.
Carl
I own and love(d) a rad city 5+. It is 18 months old. Had the usual problems, and loved the bike.
BUT . . .
After one year, the controller failed, confirmed by diagnosis under guidance from rad tech support. Replaced the controller. After only 6 more months, the new controller failed.
I'm hesitant to buy another controller from Rad. Pricey, and no way to know if it will fail again.
Rad customer support (no way to talk with Rad tech support) says, sorry your out of warranty. No explanation for why two controllers fail. No confidence that a third controller will work any better.
Any advice is welcome and appreciated.
Carl