I have a RadRunner 1 which I've been enjoying greatly, but it currently has a problem which I'm going back and forth with Rad support on.
First symptom was that the bike would turn on, but when I applied the throttle (or pedalled, so that pedal assist kicked in), the motor would apply power momentarily (the back wheel would spin a bit), but then the bike would power off, with no error indication as such.
After a bit, the bike wouldn't power on at all -- at first, the lights would come on briefly as usual, but then power off, and later it just wouldn't power on at all.
Rad kindly sent me a new controller, diagnosing the problem as likely being a faulty controller. Unfortunately, the new controller doesn't seem to be helping. Except, that I'm now getting a more interesting actual error condition. What I'm seeing now, when I power on, is this:
- The first battery indication light (on the left) blinks fairly quickly.
- The second pedal assist light from the left (that is, PAS Level 1) blinks much more slowly.
Also, there is a faint clicking sound, possibly coming from the controller -- it's a little hard to tell exactly where it's coming from.
So, I'm curious whether anyone has experienced anything like this, and whether there is a reference somewhere for what the blinking lights mean.
I did also try re-installing the original controller, to see whether it shows anything differently now. But it still behaves as though it's completely dead -- no lights at all.
Of course, Rad support is likely to get back to me shortly as well -- they've been quite pleasant to deal with. I'll update this here once we do get this sorted out.
First symptom was that the bike would turn on, but when I applied the throttle (or pedalled, so that pedal assist kicked in), the motor would apply power momentarily (the back wheel would spin a bit), but then the bike would power off, with no error indication as such.
After a bit, the bike wouldn't power on at all -- at first, the lights would come on briefly as usual, but then power off, and later it just wouldn't power on at all.
Rad kindly sent me a new controller, diagnosing the problem as likely being a faulty controller. Unfortunately, the new controller doesn't seem to be helping. Except, that I'm now getting a more interesting actual error condition. What I'm seeing now, when I power on, is this:
- The first battery indication light (on the left) blinks fairly quickly.
- The second pedal assist light from the left (that is, PAS Level 1) blinks much more slowly.
Also, there is a faint clicking sound, possibly coming from the controller -- it's a little hard to tell exactly where it's coming from.
So, I'm curious whether anyone has experienced anything like this, and whether there is a reference somewhere for what the blinking lights mean.
I did also try re-installing the original controller, to see whether it shows anything differently now. But it still behaves as though it's completely dead -- no lights at all.
Of course, Rad support is likely to get back to me shortly as well -- they've been quite pleasant to deal with. I'll update this here once we do get this sorted out.