022 Battery Key Replacement

[RABBIT]

Hello all, hope all is well. I just recently purchased a rad power bike from an independent party and they told me they don?t have their key anymore but that I can order one off line without issue. Upon doing research, I can?t find the key that fits my battery. I even ordered a universal one from eBay that does not fit. Does anyone else have this battery?

[rjp]

I've never seen a rad battery that looks like that one. I think you got scammed.

[RABBIT]

I've never seen a rad battery that looks like that one. I think you got scammed.

Thanks for your response. The battery works but the lock doesn?t. Wondering if this is maybe an after market battery

[crorris]

That looks like the older legacy Rad battery from 2017 and before.

https://bit.ly/3K4Cg9Q

The key you purchased is probably for the newer batteries. Not sure where to get an older key though other than calling/emailing Rad support.

[rjp]

Ah! yes never saw one of those before. My bike is a 2020

[JimInPT]

Rad customer service "may" be able to help you with a replacement battery, but since you're not the original owner be prepared to play 20-questions to prove to them you didn't steal it.  With the bike and/or battery serial number their records should be able to figure out which key is needed - whether they still stock them is a different question.

Good luck!