Hello,
This is my first post. Thank you for the great information as my battery also failed. I followed the steps outlined and it was a 30 minute job. I will share pics of some the tools I used. Great recommendation on a wood chisel to remove the small cap. I had to remove both ends as it was easier to push the battery through the case. I only pushed it a bit.
I would advise anyone trying to take their time and don't rush it. I cut a small portion near the fuse, then used my finger to manually rip some of the blue tape off. I wanted to avoid cutting the ribbon.
Thank you so much. I finally talked to Rad tech support today. They told me, as I had read somewhere also, that thus new battery dud nit even have a fuse (
??)
Go figure made in sense to me. I also have 2 Rad City 4 bikes and one is about 3 years old and I had blown the fuse in that one also no. Once I bought the fuse it was a very simple 20 minute job and I was up and running again. This 5 plus commuter
battery is completely different. Rad had convinced me I had to buy a new battery now. They said nothing could be done to fix or repair it
SO, to begin with the bike came in brand new with a faulty controller straight from the factory. I am a repeat customer. It was according to Rad customer service policy they said they could not and would not overnight or even expedite the shipping for the faulty controller that I simply had
Received. It took a MONTH to arrive. Rad did cover the cost of the controller but the test was up to me. The closest Rad City certified repairs to me is 3 hours away.
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